Refund policy

Return & Refund Policy

All sales are final. However, if you come across any issues with your order, please email our team at help@melve.com. Unfortunately, we are unable to accept returns given the nature of our products and by law, they must be used or destroyed once dispatched. 

Before you place your order, please confirm that all your information, including your shipping address, name, phone number, and credit card information are correct; we are not responsible if an incorrect address is inputted. You must cancel your subscription before you are charged for the following month. Once you have been billed, the product will be shipped within 2-3 business days and can no longer be refunded.