Shipping policy

 

Last updated on: 12th February 2026

Delivery

Normally, shipments take an average of 2-3 business days to arrive. Title to the medications that you purchase passes to you when the products are dispatched. The Dispatcher is not liable for any damages suffered due to delay in shipment or products damaged in transit.

Orders

To submit an order for our products and services, you must:

(a) complete and submit the online order through our website by adding a product to your digital basket on our site.
(b) enter all required information for delivery and also for billing, including relevant card details.

Melve reserves the right to refuse any order. In such case, we will notify you as soon as reasonably practicable, providing you with the reasons for such refusal, and refund to you any payment in full. Once we have accepted your order an order confirmation email will be sent to you at which point these Terms of Trade will become binding on you and on Melve. The status of your order will be emailed to you, if you have any questions regarding your order, please contact us as soon as possible to resolve any issues. Relevant card details.

Contact

You can contact us with any questions you might have regarding your orders and subscriptions at support@melve.com.